Biba Boele delivering a training session

I genuinely care
about care.

I came into social care at 19, almost by accident, and knew within weeks that I'd found exactly where I was supposed to be.

The work was chaotic, joyful, and completely unlike anything I'd imagined. The people I supported weren't ordinary. They were extraordinary. And I've never stopped rejoicing in that difference.

Thirty-nine years later, that feeling hasn't changed.

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Biba Boele
"People certainly weren't ordinary. They were extraordinary. I've spent almost four decades learning from that difference."
My story

It started with a temporary job.

At 19, I was working as an admin assistant and trying to work out what I wanted to do with my life. A friend who worked as a Social Worker told me about a temporary role supporting adults with learning disabilities at a local day centre. She spoke about the satisfaction she found in helping people make meaningful changes in their lives, and suggested I apply.

I did.

What I thought would be a temporary job became a lifelong career.

I worked one-to-one with a young man whose company I loved. We spent our days doing the things that mattered to him — going to the cinema, to the pub, for walks, and taking part in yoga and art sessions together. Every Friday afternoon there was a disco at the day centre that remains, to this day, the best club I've ever been to.

I couldn't believe I was being paid to do this.

The day centre was busy, noisy, chaotic, and full of life. I wasn't fazed by what many people at the time viewed as different. In fact, I found the opposite. People certainly weren't ordinary. They were extraordinary. And I rejoiced in that difference.

My values

Values matter.

I entered social care during a period of enormous change. Large institutions were closing and people who had often been invisible within society were becoming part of local communities across England.

There was a growing belief that people should be seen, heard, included, and supported to live meaningful lives on their own terms. That philosophy resonated deeply with me.

I became fascinated by advocacy, human rights, person-centred practice, and the values that sit at the heart of good support. I wanted to learn everything I could.

I still do.

My journey

Thirty-nine years later,
I'm still learning.

Over the years I've worked in many different roles across social care, management, learning and development, assessment, quality assurance, and consultancy. I've been fortunate to work alongside inspiring colleagues, managers, trainers, and learners throughout my career.

Every role has taught me something. Every person has taught me something.

I firmly believe in lifelong learning and personal growth. I'm always looking for inspiration and wisdom, and never too proud to borrow a good idea when I find one.

What has connected every stage of my career is a commitment to values. That's what keeps me here.

My approach

Training that starts
with people.

Every organisation is different. Every team is different. Every learner is different. That's why I don't believe in delivering training from a script.

My role is to understand your organisation, your challenges, and your goals — then create learning experiences that genuinely connect with the people in the room.

I want people to feel comfortable contributing. I want them to think. I want them to reflect. And most importantly, I want them to leave feeling inspired to put what they've learned into practice.

Because meaningful learning isn't measured by attendance certificates. It's measured by what happens afterwards.

"What draws me to this work, and what has kept me here for nearly four decades, is simple. Social care is a field with a philosophy and integrity at its heart. That matters to me deeply."

Qualifications & credentials

Qualified, experienced, and fully referenced.

Qualifications
Qualified Trainer, Assessor & IQA · V1, D32/D33 · NVQ L&D Level 3 · NVQ Management Level 4
First Aid
First Aid at Work · AED & requalification · Moving & handling train the trainer
Experience
39 years across social care, management, and learning & development
References
I'm happy to provide a full reference history on request

Ready to start a conversation?

Whether you have a specific training need in mind or you're exploring options for your organisation, I'd love to hear from you. No obligation — just a conversation about how I might be able to help.

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